Ann Coulter had her seat taken away from her by Delta a couple weeks ago. The 6 foot tall pundit and author paid extra for a seat with more legroom. The flight attendant who moved her didn’t know why she was being bumped, and the person who took the preferred seat was another woman — a much shorter woman.
Coulter went on a Twitterstorm. She literally went bonkers. That’s her general style. It’s likely she believed she was moved deliberately because of her politics.
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We have a few of her tweets here
Suckiest @Delta moved me from my PRE-BOOKED SEAT & gave it to some woman, not elderly, child, or sick. I have pictures so don’t lie, @Delta!
— Ann Coulter (@AnnCoulter) July 16, 2017
If you thought it was about $30, @Delta, why didn’t you give this woman $30 and let me stay in my PRE-BOOKED, ASSIGNED seat? pic.twitter.com/sR1g8tuRWX
— Ann Coulter (@AnnCoulter) July 17, 2017
Suck-ass @Delta spends all this $$$ on beautiful aircraft & then hire Nurse Ratchets as flight attendants & gate agents.
— Ann Coulter (@AnnCoulter) July 16, 2017
She also posted stories from other passengers unhappy with Delta. A number say they’ve been kicked out of pre-booked seats without explanation by arrogant attendants.
Delta’s not sorry
Delta’s response was nasty but it’s up to the reader to decide if it’s warranted. Remember when the customer was always right?
@AnnCoulter We’re sorry you did not receive the preferred seat you paid for and will refund your $30. (cont.)
— Delta (@Delta) July 16, 2017
Then they criticized her. We say she’s lucky they didn’t drag her off bloody and beaten.
@AnnCoulter Additionally, your insults about our other customers and employees are unacceptable and unnecessary.
— Delta (@Delta) July 16, 2017
And they got all fake-supportive of their other customers.
@AnnCoulter Additionally, your insults about our other customers and employees are unacceptable and unnecessary.
— Delta (@Delta) July 16, 2017
Coulter won’t let up
Maybe they should have just apologized. They don’t have the best reputation.
Today’s consumer quiz: Why is @delta worse than @united? A: United drags customers off the plane, but soon Delta will have to drag them ON.
— Ann Coulter (@AnnCoulter) July 17, 2017
She retweeted this.
Shares of Delta are down 26 cents (about $190 million in market value) post Coulter. As always, correlation/causation… $DAL
— Eddy Elfenbein (@EddyElfenbein) July 17, 2017
I bet the @delta corporate office LOVES having SJWs running their customer relations. https://t.co/6zhuHuOpIF
— Ann Coulter (@AnnCoulter) July 17, 2017
I was a stewardess for PanAm and tend to give the airline’s side when possible, but there isn’t a clear explanation for why the airlines moved her seat. There’s also an issue with an airline that has a reputation for bad customer service tweeting aggressively. However, Coulter was harsh.
What do you think?
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