The front end of the healthcare dot gov site has improved in that there are more messages and there is a wait room for people to hang out in. People have the option to put in an email address so the government workers can contact you when they are available. I attempted it yesterday morning but haven’t heard back as of today. I don’t know how you feel but to me, that’s not working.
The White House says you will eventually be able to enroll.
Kathleen Sebelius has warned the public against using the healthcare dot gov site during peak times, whatever they are. She wants us to hang in there with it.
Healthcare dot gov has serious back end issues. Insurers are not getting the information on prospective clients and the payment option is not working, perhaps it is not even set up. It is hard to believe people will be insured if they haven’t paid. It is being reported that one-third of the enrollees do not have insurance. The White House says they are taking care of that and are contacting people, telling them to get their checks in.
Security is still a serious problem according to a cnbc article. They obtained that information from an interview with hacker David Kennedy. There were 15 exposures that have not been fixed, he said, and it looks like security was not built into the website.
David Kennedy, a security expert who testified before Congress last week, said that by not building security in from the ground up, it will take years to fix it with patches – it’s an architecture problem, according to cnbc.
Kennedy is a “white hat” hacker who tests online security by breaching websites.
Another expert, Morgan Wright, CEO of Crowd Sourced Investigations said: “There’s not a plan to fix this that meets the sniff test of being reasonable.” He said the federal Obamacare website needs to be shut down and rebuilt from scratch.
The website is a “high risk” site according to these two experts.
At this time, only an individual’s health information, DOB, and Social Security number are on the site but what happens when financial information and payment records are included on the site?
David Kennedy spoke with Greta Van Susteren last night on On the Record. She asked if the 375,000 people who were on the website by noon is a high number as the White House would have us believe. He said compare it with Amazon which gets 80 billion a month or Facebook which gets 1 billion a month and you come to the fact that the website’s numbers are at 2001 popularity. He said the 375,000 figure represents people who are curious not just people who have enrolled.
David Kennedy speaks to the security of the website:
The White House said the website is working with “private sector velocity and effectiveness.” The website works 90% of the time when it’s not under maintenance whatever that means. Insurers are not getting information and they are getting inaccurate information in some cases. In addition to the information not getting to the insurer, the payment information is not working. It’s hard to image the private sector working this inefficiently and staying in business.
There are far worse problems that go beyond the website. Roughly half of the hospitals are not signing up for the exchanges. Concord Hospital’s CEO said the rates were so low that they would actually lose money if they took patients on the exchanges. Concord is the Capitol and the hospital is the premiere hospital in Concord, but if you are on the exchange you can’t go there or go to the doctors there. The same situation exists for doctors.
The government needs to sign up 6 million people by January which is no longer possible. Next year, there will be 50 million or more who will lose their insurance. What then?
To make it worse, the Administration won’t tell the truth and they won’t hold themselves accountable.
Listen to Sen. Cornyn’s take:
On the Record had a good summary of what is being said on both sides. You can decide who is telling the truth: