Five Words Snippy Clerks in Starbucks Shouldn’t Use With Police Officers


Chestnut Starbucks

Personally, I’ve found a lot of unpleasant clerks in Starbucks but it might be a reflection of the town I live in, however that is why this story struck a chord with me, that and the fact that the victim was a police officer.

A police sergeant was denied the key to the bathroom at a Starbucks in Philadelphia by a smirking young activist of sorts who loudly denied him access, saying these five words, “Are you a paying customer,” with no one in the café caring enough to say a word.

Starbucks policy is to deny non-paying customers use of the lavatory but a little courtesy would have been nice since he’s riding around in a patrol car without a lavatory so he can protect the likes of the snip in Starbucks. More than the denial, was the total disrespect shown.

Usually, exceptions are made to that policy for First responders, pregnant or ill people, but not Starbucks.

Read the Facebook post shared by another officer.

Officer denied access to Starbuck's bathroom

Officer Joe Leighthardt shared the post written by another officer, the victim, and added: “Thought you world [sic] like to know this happened at your 1301 Chestnut St in Philadelphia. In a time when police are being made the enemy, Your clerk pulls this nonsense. And might I point out, this store is a frequent caller to police for some sort of service.”

Starbucks responded on Facebook: “Hi Joe, thank you for taking the time to voice your concerns. We are aware of this situation, and it is certainly not in line with the experience we want any of our customers to have in our stores. We are taking all necessary steps to ensure this doesn’t happen in the future. Thanks!”

Starbucks could have thanked them for their service to the community. Seems like a reluctant apology.

Starbucks has also refused pregnant women and tells people who have guns in open carry states they are not welcomed. Starbucks closed all of its stores in Israel but keeps them open in Arab countries. They said it was a business decision.

Ambulance workers were forced to scramble to pay a $130 bill for three cases of water used to treat victims for shock after the twin towers collapsed. This particular New York Starbucks charged though it was later reimbursed by corporate – after the shaming.

There are a lot of other very good coffee shops and our 7/11 and Dunkin’ Donuts have great coffee plus they’re a lot cheaper.

  • The world is a strange joke sometimes Wait you will get to see those people in grate need of your help. And they will remember you, and, that second will be priceless! And you will have a good laugh every time you think on it! Or tell the story.

    • I hope that twat who embarrassed the police officer gets mugged and she call 911 and no police show up . Go fuck yourselves Starbucks your coffee sucks anyway .

  • I will never enter Starbucks again. Police deserve respect, a man & a woman ARE the correct combination. You want a world with no children…just keep it up with the 2 women, 2 men thing.

  • Their frappichinos have always been my “go to” for comfort food. Guess it’s time I found another delight. Won’t ever buy anything there again.

  • What a shame to treat the men and women in uniform with such disrespect. These people put their lives on the line for you ungrateful, rude people. Let’s see who you scream for when you are being robbed, beaten, or worse, raped and murdered. Who u gonna call when your house is in flames or someone you love is having a heart attack. I don’t think Ghost Busters have the experience to help you out much. Think about that the next time you smart off to officers or other civil servants. You know what is said about pay back – it’s a bitch!!!!

  • if I were a customer I would have asked for the key and given it to the cop! I don’t go to Starbucks because of their gun ban so that can’t happen! That snot nosed kid will be looking for a break when she she gets stopped for a violation!

  • No more Starbucks for me. You are pretty low if you can’t respect a cop enough to share the restroom. The official reply was pretty weak, too. If that’s the best you can do, keep it…the key and your coffee. Shame on you.

  • This is a very disturbing, what happened to generosity of spirit. I live in Ireland but I will never frequent any of the Starbucks stores here again.

  • This is another example of the.thug mentality that is running rampant in our country in one more effort to destroy us! It is shameful that no one stood up for this officer!

  • I’m a police officer I emailed Starbucks and advised them of my displeasure…i told them I will not give them my business anymore. I explained to them that many other cops will be joining me.

    This was their reply.. pretty sad ….I don’t accept it…I’m done with Starbucks.
    Their reply:

    Thank you for your email, I hope you are doing well today.
    We want everyone who visits our stores to enjoy their visit, and we were concerned to learn about this experience. This customer’s experience is not consistent with the welcoming and friendly environment we strive to create for everyone. We have personally apologized to the customer and look forward to welcoming him back to our store.
    Johanna S.
    customer service

    • That’s like the response they gave Officer Joe Leighthardt. It says a lot about them and none of it good. Personally, I”m going to avoid going to their stores.

      They sent you a letter that is a typical – I’m involved but detached form letter. They could have said thank you for your service.

      I’ll say it – thank you very much for your service.